Don’t worry. Jedox is not sending an SOS signal. Jedox is doing fine. Downloads and sales are on the rise, products are advancing, new people on board and a new website as of today.
SOS stands for “Supported Open Source” and is a new offering by Jedox starting today. In 2009, Palo users still had to choose between using the Open Source Edition of Palo (without professional support) or buying the Enterprise Edition with full support and maintenance. With Supported Open Source we are now introducing a third option which fills the gap between those two extremes.
Supported Open Source is based on the Open-Source Edition of Palo (both Palo for Excel and the Palo Suite). You download an Open-Source Edition of Palo and then you can buy a support subscription for a low monthly fee (starting at 187 € per month) directly from our website. The SOS subscription is tied to one specific Palo installation but with no limit in terms of number of users or number of CPUs. It includes 10 support tickets per year (additional support tickets are available).
Also included is a Jedox Software Assurance which basically means that we safeguard you from any intellectual property issue with Palo Open-Source software components delivered by Jedox. These assurances include (a) substituting the infringing portion of the software, (b) changing the software so that its use becomes non-infringing, or (c) acquiring the rights necessary for a customer to continue its use of the software without interruption.
We also decided to change the pricing and licensing model of the Premium Edition of Palo. It is now available as a monthly subscription starting at 19 € per month and named user (Palo for Excel Premium). Looking at a minimum of 10 users, the monthly subscription comes out at 195 € per month (Palo for Excel Premium) and 390 € (Palo Suite Premium). A feature comparison and price calculator on our new website make it easy to learn about the different subscription options. And as always promised, Palo for Excel and Palo Suite are available as free-of-charge Open-Source Editions as well.
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